MML Maintenance Management


We currently support a leading terrestrial broadcast and telecommunications infrastructure provider with all aspects of their FM provision, including the scheduling and deployment of their in-house engineering resource. As part of our critical works protocol we provide additional focus on landscaping works (to ensure foliage doesn’t impede satellite based communication networks), perimeter security, fly tipping and high-risk waste removal.

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Improving compliance and customer satisfaction scores

MML was awarded a contract for a telecoms provider, with the customer’s drivers for change being the need for improved statutory compliance, customer service and stakeholder engagement. MML was challenged to improve all three elements within the first year of the contract.

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